Shipping policy

Shipping Policy

Last updated: May 18, 2026

Dongio Caffe currently ships orders within the United States.

Order Processing

Orders are generally processed within 1 to 2 business days after payment confirmation. Processing times may vary during weekends, holidays, peak periods, or depending on inventory availability.

Fulfillment

Orders may be fulfilled through third-party fulfillment providers, including Amazon Multi-Channel Fulfillment (MCF). This means your order may be picked, packed, and shipped from a fulfillment center using Amazon’s logistics network or another selected carrier.

Shipping Methods and Delivery Times

Available shipping options and estimated delivery times are shown at checkout. Delivery estimates are not guaranteed and may vary depending on the destination, carrier performance, weather conditions, holidays, or other factors outside our control.

Tracking

Once your order has shipped, tracking information will be provided by email or through your order status page.

Multiple Shipments

Orders containing multiple products may be shipped in separate packages depending on inventory location and fulfillment availability.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Dongio Caffe is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us at info@dongiocaffe.com with your order number and tracking information so we can review the issue and assist you.

Contact

For shipping questions, please contact:

Dongio Caffe
Bella Vita Investments LLC
1 Suydam Pl
Aberdeen, Matawan, NJ 07747
United States
Email: info@dongiocaffe.com