Terms of service

Last updated: May 18, 2026

These Terms of Service govern purchases made on www.dongiocaffe.com by customers located in the United States.

The website is operated for U.S. customers by:

Bella Vita Investments LLC
1 Suydam Pl
Aberdeen, Matawan, NJ 07747
United States
Email: info@dongiocaffe.com

Bella Vita Investments LLC acts as the merchant of record for U.S. sales.

1. General Conditions

By placing an order on our website, you confirm that you are at least 18 years old and legally able to enter into a binding contract. You also agree to provide accurate, current, and complete information during checkout.

2. Products

Dongio Caffe sells coffee products, including coffee capsules, pods, beans, and related items. We make reasonable efforts to display product descriptions, images, prices, and availability accurately. However, packaging, colors, images, and product details may vary slightly due to production batches or screen settings.

3. Orders

Submitting an order through checkout constitutes an offer to purchase the selected products. After submitting your order, you may receive an order confirmation email. We reserve the right to refuse or cancel an order if payment cannot be processed, products are unavailable, customer information is incomplete or incorrect, fraud is suspected, or the shipping address is outside our service area.

4. Prices and Payment

All prices on the U.S. store are displayed in U.S. Dollars. Taxes, shipping fees, and any applicable charges are shown at checkout before payment is completed.

Accepted payment methods may include major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other payment methods available at checkout.

5. Shipping

Products are shipped according to the shipping method selected at checkout. Delivery times are estimates and may vary due to carrier delays, weather, holidays, inventory availability, or other factors outside our control. Once your order ships, tracking information will be provided when available.

6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. Due to the nature of food and beverage products, opened coffee products cannot be returned for safety and quality reasons.

7. Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or incomplete, please contact us at info@dongiocaffe.com within 7 days of delivery with your order number and photos of the issue.

8. Limitation of Liability

To the fullest extent permitted by law, Bella Vita Investments LLC is not responsible for indirect, incidental, or consequential damages, including delays caused by shipping carriers or third-party fulfillment providers. Our liability is limited to the amount paid for the order.

9. Governing Law

These Terms are governed by the laws of the State of New Jersey, United States.

10. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact

For questions about these Terms, please contact:

Dongio Caffe
Bella Vita Investments LLC
1 Suydam Pl
Aberdeen, Matawan, NJ 07747
United States
Email: info@dongiocaffe.com